From us to your laboratory.
UK delivery with Royal Mail tracking.
UK delivery
- Standard UK delivery
- £5.99
- UK orders over £100
- FREE UK delivery
- Delivery service
- Royal Mail tracked delivery
Dispatch
Same-day dispatch applies only to eligible, in-stock orders with payment received and verified before 12:00 noon UK time, Monday–Friday.
Delivery times are not guaranteed.
Returns & Order Issues
At XAVEXRA LABS, we take care to ensure every order is packed securely and dispatched accurately.
Damaged or Incorrect Orders
If your order arrives damaged, contains an incorrect item or has something missing, please contact us at info@xavexralabs.com with your order reference and details of the issue. Photographs may be requested to help us resolve your enquiry promptly.
Please report damaged, incorrect or missing items within 48 hours of delivery where possible, with your order reference and details of the issue. This request helps us investigate promptly and does not limit your statutory rights.
Returns & Refunds
If you wish to return an item or request a refund, contacting us before sending anything back is recommended so we can provide appropriate instructions. This does not restrict your statutory cancellation or other consumer rights.
Returns and refunds are handled in accordance with our Returns Policy and your statutory consumer rights.
Contact Us
For any delivery or returns enquiries, email info@xavexralabs.com. We'll aim to respond as quickly as possible.